Privacy Policy
Last Updated: April 9, 2026
Introduction
Welcome to Pacific Smart Glass (“we,” “us,” or “our”). This Privacy Policy describes how we collect, use, disclose, and protect personal information through our website, https://pacificsmartglass.com/ (“Site”). By accessing or using our Site, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you provide directly to us, including:
Name
Email address
Phone number
Any details you submit through our contact forms, estimate request forms, or other inquiries
Communication content you send to us by form submission, email, or other direct contact
We may also collect certain technical and usage information automatically, such as:
IP address
Browser type and version
Device type and operating system
Referring pages or websites
Pages visited on our Site
Time spent on pages and general click behavior
Cookie, analytics, and similar tracking data
How We Use Your Information
We may use the information we collect to:
Respond to inquiries and provide requested information or services
Send estimate follow-ups, appointment confirmations, scheduling notices, installation updates, project updates, and customer support communications
Send marketing and promotional messages where you have given consent
Improve our website, services, and user experience
Monitor and analyze usage trends and website performance
Maintain the security and integrity of our Site
Comply with applicable legal obligations
Enforce our policies, terms, and rights
How We Share Information
We may share your personal information in the following circumstances:
With service providers that help us operate our business, such as website hosting providers, analytics providers, CRM platforms, customer support tools, and communication service providers, subject to appropriate confidentiality and data protection obligations
To comply with legal requirements, court orders, lawful requests, or to protect our rights, safety, property, users, or others
In connection with a business transaction such as a merger, acquisition, restructuring, or sale of assets, where permitted by law
With your consent or at your direction
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, installation coordination, or messaging platform providers, is permitted only as necessary to operate our services. All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties for their own marketing or promotional use.
Cookies and Tracking Technologies
We may use cookies, pixels, web beacons, analytics tools, and similar technologies to understand how visitors interact with our Site and to improve website performance and user experience. You can control cookies through your browser settings. Disabling cookies may affect certain website functionality.
Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate personal information
Request deletion of your personal information
Opt out of marketing communications
Object to or restrict certain processing activities
Request data portability, where applicable
To exercise any applicable privacy rights, please contact us using the details listed below.
Marketing Communications
If you opt in, we may send you marketing communications about our products, services, offers, promotions, and updates. You can opt out of marketing emails by using the unsubscribe link in the email, and you can opt out of marketing text messages at any time by replying STOP.
SMS Communications and Consent
By providing your phone number through our Site and selecting the applicable consent option, you consent to receive SMS messages and phone calls from Pacific Smart Glass related to your inquiry, estimate request, project, appointment, installation, customer support, or other service-related matters. If you separately opt in, you may also receive marketing text messages about promotions, product updates, and company news.
These communications may be sent using automated technology. Message frequency varies. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us directly using the contact information below.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties for their own marketing use.
Data Security
We implement reasonable administrative, technical, and organizational safeguards to help protect your personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our Site may contain links to third-party websites or services. This Privacy Policy does not apply to websites we do not own or control. We encourage you to review the privacy policies of any third-party websites you visit.
Children’s Privacy
Our Site is not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If you believe that a child has submitted personal information to us, please contact us so we can review and delete the information as appropriate.
International Data Transfers
If you access our Site from outside the United States, please note that your information may be transferred to, stored in, and processed in the United States or other jurisdictions where our service providers operate. By using the Site, you understand that your information may be transferred to countries that may have different data protection rules than those in your country.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have questions, concerns, or privacy-related requests, you may contact us at:
Pacific Smart Glass
Website: https://pacificsmartglass.com/
Email: info@pacificsmartglass.com
Phone: (323) 352-2765
Address: 23801 Tiara St, Woodland Hills, CA 91367